Order actions and conversations in one place
Read buyer messages, status changes, and internal notes beside the order items. See what changed and which messages still need a reply.
Review and assign incoming orders in one shared inbox. Check quantities, reply to buyers, and coordinate fulfillment while customers keep ordering by email.
Review incoming orders as structured drafts instead of retyping them.
Confirm, edit, and reply with assigned ownership and shared order context.
Track orders from pending to shipped and use buyer trends to plan follow-ups.
Business Central
SOS InventoryRead buyer messages, status changes, and internal notes beside the order items. See what changed and which messages still need a reply.
Compare order counts, sales, and buying cadence across customer business units to plan your follow-up.
Review customer orders for items, packs, prices, and requested delivery dates before confirming. Keep sales and fulfillment working from the same order.
